Sydney, Australia (PRWEB) November 22, 2011
Apia, the leading insurer for Australian over 50s, has been awarded the Financial Review’s Smart Investor League of Exceptional Service (SMILES) Award for 2011/12 Best General Insurer. This is the fifth time in the Awards’ six year history that Apia has won a SMILES award.
The Financial Review’s SMILES awards are based on the votes of thousands of Smart Investor readers, and are highly coveted because they are based on the overall satisfaction of customers with their service providers across a range of industries.
“We are delighted to have won the Financial Review’s SMILES Award for Best General Insurer and this accolade voted by people from all over Australia is extremely special, as it follows previous wins for being the most recommended insurer,” commented Grant Taylor, Executive Manager of Apia.
“At Apia our customers are at the heart of everything we do, and we are thrilled that this has been recognised by the people that matter most to us: our customers.
“We constantly strive to deliver for our customers when they need us most, and Apia’s promises to always have a real person to speak to 24 hours a day, seven day a week; and delivering at our customers’ moment of truth, when they lodge a claim. This will always be our focus.”
For more information about Apia home, car, CTP, caravan, motorhome, funeral, injury, boat and travel insurance policies, Apia can be contacted on 13 50 50 or at Apia.com.au.
Apia is a specialist insurance provider for people aged over 50. Providing a wide range of insurance solutions tailored to the over 50s life stage, such as car insurance, home insurance and seniors insurance. Apia has a network of 28 branches across Australia serving almost 700,000 policy holders. For more information on Apia visit http://www.apia.com.au
Australian Pensioners Insurance Pty Limited ABN 14 099 650 996 (Apia) acts as agent and authorised representative of Australian Alliance Insurance Company Limited ABN 11 006 471 709, the issuer of the general insurance products.
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